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BX9 1ER: which HMRC address is this?

Last reviewed 11 October 2026 · How Tax Letters checks its facts

GOV.UK prints BX9 1ER in the HMRC address below. Each one gives what GOV.UK says to send there, the address as GOV.UK prints it, and the other routes GOV.UK lists for that contact.

HM Revenue and Customs

Tax credits · Tax credits: general enquiries

Send complaints or changes in your circumstances to this address.

HM Revenue and CustomsTax Credit OfficeBX9 1ERUnited Kingdom

Instead of post, on GOV.UK

Tax credits: general enquiries

Call HMRC:

  • if you have a general enquiry about your tax credits
  • if you want to complain about the service HMRC has provided relating to tax credits

0300 322 9129

  • Open Monday to Friday, 8am to 5pm. Closed bank holidays.
  • From outside the UK +44 300 322 9129

Source: GOV.UK: Tax credits: general enquiries (checked 11 Oct 2026)

Couriers

Use this address if you’re a courier for all post items being delivered to a:

  • postcode beginning with BX5 or BX9
  • PO box
  • HMRC site that does not accept post
HM Revenue and CustomsCentral Mail Unit BP5001Benton Park ViewNewcastle Upon TyneNE98 1ZZUnited Kingdom

The courier address on the Contact HMRC page

Other HMRC postcodes

This page cannot tell you whether a letter, call or message came from HMRC. The scam check covers that. Information, not advice: it says what GOV.UK says each address is for, and does not choose one for you. All HMRC contact lines, by letter type.

Sources