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BX9 1AB: which HMRC address is this?

Last reviewed 11 October 2026 · How Tax Letters checks its facts

GOV.UK prints BX9 1AB in the HMRC address below. Each one gives what GOV.UK says to send there, the address as GOV.UK prints it, and the other routes GOV.UK lists for that contact.

PAYE and Self Assessment Complaints

Complaints · Make a complaint about HMRC

Write to HMRC if your complaint is about Income Tax or Self Assessment.

Write ‘Complaint’ on the front of the letter and include your reference number if it is shown in any letters you have from HMRC.

PAYE and Self Assessment ComplaintsHM Revenue and CustomsBX9 1ABUnited Kingdom

Instead of post, on GOV.UK

GOV.UK lists a phone line for each kind of complaint. They are on the Contact HMRC page.

Source: GOV.UK: Make a complaint about HMRC (checked 11 Oct 2026)

Couriers

Use this address if you’re a courier for all post items being delivered to a:

  • postcode beginning with BX5 or BX9
  • PO box
  • HMRC site that does not accept post
HM Revenue and CustomsCentral Mail Unit BP5001Benton Park ViewNewcastle Upon TyneNE98 1ZZUnited Kingdom

The courier address on the Contact HMRC page

Other HMRC postcodes

This page cannot tell you whether a letter, call or message came from HMRC. The scam check covers that. Information, not advice: it says what GOV.UK says each address is for, and does not choose one for you. All HMRC contact lines, by letter type.

Sources