HMRC letter codes · Tax credits (TC)
TC846Dispute recovery of an overpayment
Last reviewed 14 October 2026 · How Tax Letters checks its facts
GOV.UK says tax credits ended on 5 April 2025 and no more payments will be made.
GOV.UK: Tax credits: general enquiries · checked 14 October 2026
In short
GOV.UK says form TC846 is for telling HMRC you have received too much tax credits and do not think you should have to pay it back because you met your responsibilities and HMRC did not meet theirs.
“Tell HMRC if you’ve received too much tax credits and do not think you should have to pay it back because you met your responsibilities and they did not meet theirs.”
GOV.UK: Tax credits: dispute recovery of an overpayment (TC846) · checked 14 October 2026
Information, not advice: this page reports what HMRC, GOV.UK and the bodies named publish about TC846. Each fact has its source and the day it was checked beside it.
What it asks
GOV.UK says that with TC846 you must be able to show that HMRC made a mistake, or gave you incorrect advice, and that it was reasonable for you to think your payments were right.
“You must be able to show that HMRC made a mistake, or gave you incorrect advice, and it was reasonable for you to think your payments were right.”
GOV.UK: Tax credits: dispute recovery of an overpayment (TC846) · checked 14 October 2026
GOV.UK lists what the TC846 form needs: why you are disputing the overpayment, your National Insurance number, and your partner's National Insurance number if the overpayment was made on a joint claim.
“why you’re disputing the overpayment … your National Insurance number … your partner’s National Insurance number, if the overpayment was made on a joint claim”
GOV.UK: Tax credits: dispute recovery of an overpayment (TC846) · checked 14 October 2026
GOV.UK's TC846 page says to read Tax credits: appeals and complaints before filling in the form, to make sure you can dispute your tax credit overpayment.
“Read Tax credits: appeals and complaints before filling in the form to make sure you can dispute your tax credit overpayment.”
GOV.UK: Tax credits: dispute recovery of an overpayment (TC846) · checked 14 October 2026
Time limits and rules
GOV.UK's Tax credits: appeals and complaints guide, which the TC846 page says to read first, says to send your dispute form within 3 months of the date on the first letter, statement or notice telling you that you have been overpaid.
“Send your dispute form within 3 months of either … the date on the first letter, statement or notice you received telling you that you’ve been overpaid”
GOV.UK: Tax credits: appeals and complaints · checked 14 October 2026
The same guide gives a second starting point for the 3 months for a TC846 dispute: the ‘decision date’ on your Annual Review notice.
“Send your dispute form within 3 months of either … the ‘decision date’ on your Annual Review notice”
GOV.UK: Tax credits: appeals and complaints · checked 14 October 2026
How to send it or apply
GOV.UK says that to send TC846 online you sign in (and can create sign in details if you have none), and that the online form gives a reference number you can use to track its progress.
“To tell HMRC, you’ll need to sign in. If you do not already have sign in details, you’ll be able to create them. If you use the online form, you’ll get a reference number that you can use to track the progress of your form.”
GOV.UK: Tax credits: dispute recovery of an overpayment (TC846) · checked 14 October 2026
Free help and HMRC contacts
GOV.UK's TC846 page says to phone the Tax Credit Payment Helpline if you need more time to pay a Tax Credit overpayment.
“Phone the Tax Credit Payment Helpline if you need more time to pay a Tax Credit overpayment.”
GOV.UK: Tax credits: dispute recovery of an overpayment (TC846) · checked 14 October 2026
If you are finding it hard to repay a tax credits overpayment, GOV.UK says to call HMRC on 0300 200 3800. Lines are open Monday to Friday, 8am to 5pm, and GOV.UK links to “Find out about call charges”. TC846 is the form to dispute such an overpayment.
“Call HMRC if you’re finding it hard to repay a tax credits overpayment … Telephone: 0300 200 3800 … Opening times: Monday to Friday, 8am to 5pm. … Find out about call charges”
GOV.UK: Tax credits: payment enquiries · checked 14 October 2026
Free help first
These routes are described by GOV.UK, TaxAid and Citizens Advice themselves.
- HMRC's extra supportHMRC offers extra support if your health condition or personal circumstances make it difficult to contact HMRC, for example a mental health condition, financial hardship or being treated in hospital.
- Someone to deal with HMRC for youYou can authorise a friend, relative or voluntary organisation to talk to HMRC for you and help you fill in forms.
- TaxAidTaxAid helps people with tax problems who cannot pay for advice. Tax Help for Older People merged with TaxAid in July 2025.
- Citizens AdviceCitizens Advice gives confidential advice online, over the phone and in person, for free.
- GOV.UK: Tax credits: dispute recovery of an overpayment (TC846) (checked 14 Oct 2026)
- GOV.UK: Tax credits: appeals and complaints (checked 14 Oct 2026)
- GOV.UK: Tax credits: payment enquiries (checked 14 Oct 2026)
- GOV.UK: Tax credits: general enquiries (checked 14 Oct 2026)
- GOV.UK: Get help from HMRC if you need extra support (checked 7 Oct 2026)
- GOV.UK: Appoint someone to deal with HMRC on your behalf (checked 7 Oct 2026)
- TaxAid: About us (checked 8 Oct 2026)
- Citizens Advice: About us (checked 7 Oct 2026)